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About Us Starstore.com are completely dedicated to your total satisfaction. If you have any suggestions or comments please email us at shop@starstore.com.

We have been trading since 1989, our store, was based at the Meadowhall Centre, the UK's premier regional shopping centre, it was established in 1991 and has been trading online as starstore.com since 1997.

Making A Purchase Making a purchase is easy. Just browse our Catalog, click on the items you wish to buy and put them into the shopping cart. After you have finished your selection, click on "Order" and you will be asked for a few details to complete the order.

If you have any trouble with the shopping cart please verify that you have cookies enabled and try again - otherwise PLEASE phone or email us.

We try to update the website as quickly as possible, but cannot always guarantee that a listed item is held in stock at the time of ordering. Please see BACK ORDERS for further information.

If you require your item for a specific date we strongly recommend that you contact us by telephone on +44 (0114) 233 9451 to confirm availability and discuss alternative shipping options.

We accept credit card payment. If you are an international shopper, place your order and your credit card company will convert the transaction to your own currency.

We accept Visa, Mastercard and Switch. We do not charge for any item until it is ready to ship. Backordered items are not charged until they are shipped. You may send your credit card information via phone, fax, snail mail or over the Internet.
Shipping And Handling Shipping is automatically calculated and added to your order.

If you choose the wrong option you will be provided with revised charges with your order confirmation e-mail.

If you require your item(s) for a specific date we strongly recommend that you contact us by telephone on +44 (0114) 233 9451 to confirm availability of the order and to discuss alternative shipping options.

If you are placing an international order, please be advised that the postage charges may need to be amended due to the weight and / or size of the goods shipped. We will contact you prior to shipping to confirm any additional charges with you.
Delivery Schedule URGENT ORDERS:

If you require your item(s) for a specific date we strongly recommend that you contact us by telephone on +44 (0114) 233 9451 to confirm availability of the order and to discuss alternative shipping options.

UK ORDERS:

We will normally despatch your order to you within 14 business days, however, this does depend on availability of items to our mail order team.

INTERNATIONAL ORDERS:

We cannot guarantee the delivery time of international orders due to the many and varied international postal services. However, based upon past experience most orders are generally received within 28 days of despatch.
Back Orders If your item is not in stock, we can attempt to back order it for you. This option depends on the specific item you wish to order and will vary from order to order. You will always be emailed with the option to cancel your order if you would rather not wait.
Tax Charges All orders include VAT where applicable @ 20% .
Credit Card Security For security reasons we do require you to enter the address at which the credit card you are using is registered.

We know of no documented cases of credit card fraud using our shopping system over the Internet. All credit card numbers are encrypted in the software when the order is placed using 128 bit encryption. They are only decrypted after they reach our computer. They are not held in clear text on any web site.
Guarantee We have been trading since 1989, our store, was based at the Meadowhall Centre UK's premier regional shopping centre, it was established in 1991 and we have been selling successfully online at www.starstore.com for over 16 years.

We very much value your custom and we are dedicated to your total satisfaction. If you are not happy with any item please let us know within 7 days of receipt so we can do our best to rectify this for you with a refund or replacement as you wish.

Reaching Us If you need to reach us, please email us on shop@starstore.com,

Alternatively, you can call on 0114 233 9451 (International +44 <phone without first zero>)

You can write to us at The Last Picture Show, Unit 1, Penistone Road Trading Estate, 391, Penistone Road, Sheffield S6 2FL

Privacy Policy The information you give is required to process your order. We do not pass your details on to third parties, unless required to complete your order, e.g. Carrier, or if required by law. Cookies are used on this shopping site to keep track of the contents of your shopping cart once you have selected an item, to store delivery addresses if the address book is used and to store your details if you select the 'Remember Me' Option. Credit card details are not held on the web site, and the customer has to re-enter for every transaction. To view our Privacy Policy please go to http://www.starstore.com/shops/privacy.htm
Returns Policy If you wish to return an item and you let us know in writing by email or letter within 7 days we will refund you providing we get the item back in the same condition as sent to you. We will contact you to tell you how to return items to us and this will be at your expense for unwanted goods.

Remittance Terms

The customer agrees and accepts that all transactions take place in England under the laws of England.

Starstore Online Catalogue | Movies | Sci-Fi | Comics | Cult TV | Pop Culture




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